Neopost changes its name to Quadient
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Unified brand and global organization
strengthen its focus on customers and the future
September 23, 2019
Paris, France – Neopost, a leader in business solutions for meaningful customer connections through digital and physical channels, announced today that it is changing its corporate business name to Quadient. The new branding strategy reflects the company’s dedication to helping clients better connect with their customers as interactions have become increasingly connected, personal and digital.
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As customer expectations continuously evolve, customers expect immediacy and simplicity. To match this ‘always-on’ existence, building a strong connection with customers requires an experience that is personalized, readily-available, consistent, meaningful, convenient and secure—regardless of the channel. Unifying under a fresh and globally recognized brand reinforces the company’s drive for sustainable growth and continued commitment to delivering innovative solutions.
“In January 2019, we unveiled our new strategy aimed at growing our company and moving away from being a holding company to a focused, integrated organization,” said Geoffrey Godet, Chief Executive Officer of Quadient. “It was critical to align our corporate brand platform with this new strategy, using a purpose-driven brand to help businesses leverage our entire portfolio of solutions to simplify and solidify interactions with their customers. This change comes at a defining moment in our company's history and is instrumental in unifying our global organization around a common aspirational brand.”
This change represents the realization of the new organization announced in January 2019. Quadient’s dedicated professionals better help businesses connect with customers across a growing number of channels by focusing on four key solutions: Customer Experience Management; Business Process Automation; Mail-related Solutions; and Parcel Locker Solutions. Quadient is committed to continuing to deliver a high-level of service to its customers, partners and vendors.
Quadient is an inventive name addressing key elements driving customer connections today – starting from the moment a consumer first interacts with an organization to the moment they receive a product or service. Additionally, the company unveiled a new logo and new tagline, “Because connections matter”, that embodies the brand vision to be the driving force behind the world’s most meaningful customer experiences. Quadient has a proven track record for developing, deploying, and supporting dependable solutions.
The new brand identity will begin rollout on September 23, 2019.
About Quadient
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient, currently listed under the Neopost name in compartment A of Euronext Paris, belongs to the SBF 120 index.
For more information about Quadient, visit quadient.com/connections.
Contact
Nathalie Labia
Quadient
Corporate Communications
n.labia@quadient.com
+33 1 55 69 63 44
Sandy Armstrong
Sterling Kilgore, Inc. for Quadient
sarmstrong@sterlingkilgore.com
+1 630-964-8500 x228
Attachment
Japanese parcel delivery firm Yamato Transport has partnered with mail and shipping solutions provider Neopost to open and operate a network of automated parcel lockers throughout Japan.
The lockers will be installed at easily accessible locations and transport hubs, including railway stations and Yamato branches, and will be primarily used to combat unsuccessful home deliveries, which currently represent about 20% of all of Yamato’s daily operations.
The lockers will be operated through a joint venture company formed by the two companies, with Neopost retaining 51% of ownership and Yamato owning the remaining 49%. The final joint-venture contract will be signed in March 2016.
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Yutaka Nagao, president of Yamato Transport, said, “It is my utmost pleasure and honor to announce that Neopost and Yamato Transport have an agreement in principle to form a joint venture to provide an open locker network service in Japan. I trust that this will be a key addition to the parcel delivery service that we have been offering for the last 40 years.
“Japanese society will realize and enjoy a new pattern of lifestyle by experiencing a unique, efficient and more convenient open locker network, developed by Neopost’s know-how fostered in the industry. Even though this is the first time any parcel delivery company has attempted to offer such a service in the Japanese market, I can say with sincerity and utmost confidence that the collaboration of Neopost and Yamato Transport will result in a very successful and sound service.”
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Denis Thiery, chairman and CEO of Neopost, said, “We are extremely proud and happy to join forces with Yamato Transport in providing a unique and shared solution that will facilitate parcel delivery in Japan. This agreement will further strengthen our global positioning as parcel facilitator and promote Neopost Shipping delivery services as an efficient way to address the needs created by the expansion of e-commerce.”
February 3, 2016