Who should I contact if I need service or need to file a claim?

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Once you sign up, you will receive a copy of the Service Plan terms and conditions, which will include instructions on making a claim. In the US, you may call the Seagate Service Plan administrator at 1-888-240-9769. (For outside US please click here for local contact numbers.) Our recovery specialists will walk you through the appropriate steps to file a claim. Microworks others driver download for windows 10 laptop.

Can I cancel a Rescue Plan at anytime?

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Yes. If you cancel within 30 days of purchase, you will receive a full refund of the purchase price, less any claims processed. After 30 days, the refund amount will be prorated and reduced by any repair costs, and a 10% administrative fee will be applied (unless otherwise excluded by state law). Refer to the terms and conditions for details.

What happens if I sell or trade in my product?

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Your Seagate Service Plan is transferable once during its lifetime. See the terms and conditions for transfer instructions.

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How do I check the status of my claim?

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When you make a claim, you will be assigned a dedicated recovery specialist/case manager who can answer your questions. You will also have access to 24/7 online case status tracking at https://seagatewtb.secure.force.com/tracker/